How a Calibre AI chat assistant works, from datasheet to live answer
The assistant is loaded with your own product specs, datasheets, price lists and stock data, and kept up to date. On your website it answers product questions at any hour. Your team can search the same information in plain English.
From concept to live in 3 business days
Setup goes from concept to live on your site in 3 business days. Any data format is accepted, because we reformat it to suit.
Manufacturer datasheets can be included once permission has been checked. That check is not automatic.
What the assistant answers
The website chat answers questions about sizes, ratings, compatibility, price and stock, 24 hours a day. It answers from your product information. When it can't confirm something, it says so and hands the question to your staff, rather than guessing.
It also captures quote requests and contact details, so your team has a name and a way to follow up.
An example from the demo catalogue
This conversation is from our demo catalogue. It shows the shape of an answer. It is not a customer's result.
On the website, and for your staff
Website chat
Customers ask product questions on your website, including after hours. Quote requests and contact details are captured for your team, and anything the data doesn't cover is handed across.
Staff catalogue search
A private tool for counter, sales and warehouse staff. They search in plain English for the right parts, specs and stock levels. Staff search can show sources and links.
Sources and links
Staff search can show sources and links. The customer chat links only to documents you have approved. It never links to anything that shows cost pricing, and it never reveals cost information.
Kept up to date
The assistant is kept up to date with your specs, price lists and stock data, so the answers follow the range you actually sell.
Live stock
If you can supply reliable live stock data that our system can access, we can build an integrated system.
Your data
Your data is stored on encrypted servers in Australia. Messages are processed (interpreted) by AI providers on servers outside Australia. We use the latest AI models, and your data is never used for training.
The only chat data we keep is the questions the assistant couldn't answer. We take those to you to clarify, then update the assistant.
Local, and straightforward to deal with
Calibre AI is local to the Gold Coast, Brisbane, Logan, Ipswich, Redlands, Moreton Bay and Tweed Heads, and happy to meet in person. Alex King has a hands-on mechanical, motorsport engineering and technical training background.
Other services are available on request.
See it for yourself
Open the demo on a sample industrial catalogue, or book a free demo with your own products.